Software and Application Support Questions

What web browser(s) should I have installed?
Tip: It is always a good idea to have muliple supported web browsers installed on your computer. That way if you have a problem with one you always ha...
Fri, 23 Jan, 2015 at 1:16 PM
What do I need to get started with MyMath Lab?
Some online math courses use MyMath Lab or Course Compass for instruction, practice, and quizzes. If you are taking an online math class you should...
Fri, 23 Jan, 2015 at 1:17 PM
What is Adobe Reader and how do I get it?
Many instructors create documentation for their courses in PDF format. Adobe Reader is the free software for viewing PDF files. Download Adobe Read...
Fri, 23 Jan, 2015 at 1:17 PM
How do I save a document in LibreOffice so that it opens in Microsoft Office?
Launch any OpenOffice or LibreOffice application such as Writer. Click on Tools and then Options. Expand the Load/Save section in the left pane by cli...
Mon, 19 Dec, 2016 at 12:43 PM
My instructor wants assignments saved in Rich Text Format (RTF). How do I do that?
When you save a document in a word processing program such as Microsoft Word you have the ability to change the format from the standard .DOC or .D...
Fri, 23 Jan, 2015 at 1:18 PM
When I send emails from my student email account they come from my NetID@montana.edu and people can't reply to me. How can I fix this?
Please follow the steps below to correct this problem. Log into your student Gmail account. Click on the gear in the top right corner and ...
Fri, 23 Jan, 2015 at 1:18 PM
I'm unable to print from Microsoft Office due to it being in "Protected View". How can I print the document?
In order to print your document you will need to disable Protected View. Do so by following the instructions below. Open Microsoft Word, or t...
Fri, 23 Jan, 2015 at 1:18 PM
How do I convert a .MOV video created on an Apple Mac computer to a .WMV video?
Mac users are not able to save videos in .WMV format by default however there are applications which allow you to convert your video quickly and easil...
Fri, 23 Jan, 2015 at 1:19 PM
How do I setup my student email account on my Android or iOS device?
It is possible to setup your student email account on your Android or iOS device. Please see below for instructions.  Enable IMAP Access Regardl...
Fri, 23 Jan, 2015 at 1:20 PM
I'm taking a course that uses SAM by Cengage. Where can I find tutorials?
GFCMSU uses an online program called SAM (skills assessment manager) by Cengage for many of our computer applications courses, such as Intro to Computers, M...
Tue, 28 Oct, 2014 at 9:12 AM