If your instructor is using Lumen Learning content and you are unable to click on the buttons within the Lumen content, please ensure that the "block all cookies" and "block all third party cookies" settings are disabled in your web browser. Instructions provided below for popular web browsers. 


Google Chrome


On Chrome for desktops, click the three lines in the upper-right corner, then click “Settings”.

Scroll to the bottom of the settings and click “Show advanced settings” at the bottom of the settings screen.

On the advanced settings screen, click “Content settings…” under the Privacy heading.

With the content settings open, click the box next to “Block third-party cookies and site data” to uncheck the box.

That’s it–you’re done, you can close the settings tab and go back to your regular browsing activities.


Mozilla Firefox


On Firefox, click the three lines in the upper-right corner, then click “Preference”.

With the preferences open, note that there’s an option to turn on Firefox’s Do Not Track option. Below the Tracking preferences, click “Remember History” and then select “Use custom settings for history” option.

From the custom history settings screen, click the drop-down list next to “Accept third-party cookies” and then choose “Always”.

Your changes will be implemented immediately, so there’s no “OK” or “Apply” button to click.


Microsoft Internet Explorer


To turn off third-party cookie blocking, click the gear icon in the upper-right corner, then click “Internet Options” from the drop-down list.

Click the “Privacy” tab and set it to “Medium”. This will allow all third-party cookies.

When you’ve finished, click on the “OK” button to exit the Internet Options and commit the changes.


Microsoft Edge


Click on the three dots in the upper-right corner of the browser window. Select “Settings” at the bottom of the menu.

In the settings, tap or click on “View advanced settings”.

Now, in the advanced settings, under the Cookies heading, click the drop-down menu and select “Allow all cookies".

Close out the settings and Edge will now allow third-party cookies.


Apple Safari


On Safari for OS X, you will need to open the Preferences by clicking on the Safari menu, or using the old standard keyboard shortcut “Command + ,”.

With the preferences open, click the “Privacy” tab, then under “Cookies and website data” click “Always allow. At the bottom of the Privacy tab.

Exit out of the preferences and you’re done.