Great Falls College MSU - eLearning
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Students - Frequently Asked Questions
Prospective Student Questions
What programs are available online?
What courses are available online?
What are general education core classes and what core classes are available?
Are there advisors available?
I'm buying a new computer, what should I look for?
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Current Student Questions
Is tutoring available?
How are online courses delivered?
Are the library services available to me?
How are tests given on the internet?
How do I contact my instructor?
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D2L Brightspace Specific Questions
What is D2L Brightspace?
Is there an orientation provided for D2L Brightspace?
How do I know if my computer is compatible with D2L Brightspace?
Where do I go to sign into D2L Brightspace?
Where do I find my username and password?
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Respondus LockDown Browser Questions
What is Respondus LockDown Browser?
How do I install Respondus LockDown Browser?
What should I do if LockDown Browser will not install?
What should I do if LockDown Browser displays an update prompt?
What should I do if LockDown Browser won't open or the screen freezes?
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Menus in D2L Brightspace not working in Internet Explorer
Instructors cannot see a quiz in the LockDown Browser dashboard
I can't view my feedback in Turnitin. Why?
Faculty - Rubric copied from another course is locked and can't be edited or removed
Software and Application Support Questions
What web browser(s) should I have installed?
What do I need to get started with MyMath Lab?
What is Adobe Reader and how do I get it?
My instructor wants assignments saved in Rich Text Format (RTF). How do I do that?
When I send emails from my student email account they come from my NetID@montana.edu and people can't reply to me. How can I fix this?
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Help Desk Software